General Terms and Conditions

How to place order
Toll Free: 855.SCD.2100 (855.723.2100)
Call: 913.541.9299
Fax: 816.876.2261
Mail: 1710 Walnut Street
Kansas City, MO 64108 USA

Visit us at and

All prices are listed and quoted in U.S. dollars. All orders require minimum case quantities per product ordered.

All orders are prepayment or COD unless prior open account payments terms are approved by SCD Probiotics management. Standard open account payment terms are Net 30 Days based on prior credit approval and applicable credit limits. All accounts approved for open account credit terms are subject to a monthly finance charge on past due balances of 1.5% per month or 18% annually.

Prices are subject to change without notice. Sales tax will be charged where applicable unless a resale tax exemption certificate is provided

Without the written consent of SCD Probiotics applicant cannot repackage any SCD Probiotics product(s).

Claims of shortages, defects or errors in shipment must be reported to SCD Probiotics within 5 days of receipt of shipment. When verified, the seller’s liability shall be limited to replacement of goods and reasonable incidental handling charges. Failure to comply with this provision shall invalidate any claim by purchaser and purchaser shall be deemed to have accepted the goods and waived all claims.

Freight will be prepaid F.O.B. shipping point and added to the invoice. Freight collect orders are assessed a handling fee of $3.00 per carton or $17.00 per pallet.

Returned Merchandise Policy
All returns require pre-approval with an assigned Return Merchandise Authorization (RMA) number.

Merchandise received freight-prepaid and in resalable condition is subject to a 20% restocking charge.

Special order product cannot be accepted for return.

Distributor Discounts
SCD Probiotics offers volume purchasing discounts to qualified distributors. Contact us for details.

Import/Export Consideration
Some restrictions may apply for customers distributing SCD Probiotics products outside the USA. International regulatory guidelines are the responsibility of the buyer and should be considered early in the buying process.

State and Local Regulatory
Some states require some products to be listed with various regulatory agencies. It is the distributors responsibility to know the regulatory requirements of their specific state(s) in which they will be distributing or selling SCD Probiotics products.